Job Duties:
- Attracts potential customers by answering product and
service questions; suggesting information about other products and
services. - Opens customer accounts by recording account
information. - Maintains customer records by updating account
information. - Resolves product or service problems by clarifying the
customer's complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution. - Maintains financial accounts by processing customer
adjustments. - Recommends potential products or services to management
by collecting customer information and analyzing customer needs. - Prepares product or service reports by collecting and
analyzing customer information. - Contributes to team effort by accomplishing related
results as needed.
Skills:
Customer Service, Product Knowledge,
Quality Focus, Problem Solving, Market Knowledge, Documentation Skills,
Listening, Phone Skills, Resolving Conflict, Analyzing Information ,
Multi-tasking
Quality Focus, Problem Solving, Market Knowledge, Documentation Skills,
Listening, Phone Skills, Resolving Conflict, Analyzing Information ,
Multi-tasking
METHOD OF APPLICATION:
1. Interested Applicants must possess a B.Sc/HND in any related discipline
2. Interested Applicants should forward a copy of their CV to multigold84@gmail.com and send their Names, Qualifications and Position applying for through SMS to 08099663215.
ALL APPLICANTS MUST BE BASED IN LAGOS.
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